About Factory Expo Home Centers
Factory Expo Home Centers, founded in 1999, is the nation's largest independently owned manufactured home retailer with 19 model centers across the United States. The company has delivered over 15,000 homes to happy homeowners and is known for its customer-oriented approach. Customers have praised the support they received from housing consultants, such as Cheryl, who answered numerous questions and provided helpful suggestions. The business model at Factory Expo Home Centers is factory direct and value-based, ensuring low, everyday pricing for customers. The quality of the homes and the attention to detail have been noted as impressive by customers. The customer service experience has been described as wonderful, with staff walking customers through the process, answering all their questions, and making them feel cared for. Even when the retailer is further out, such as in the Klamath Falls area, customers have chosen Factory Expo Home Centers for their excellent selection of high-quality homes and exceptional customer service. Shane, a housing consultant, has been noted for his understanding of customers' situations and his ability to let the quality of the homes speak for itself.
We felt so supported by our housing consultant, Cheryl. She answered our million questions, and suggested things that were common or related to some of our concerns. They were incredibly transparent and thorough with their pricing. It was really refreshing for such a large purchase for our family.
We're down in the Klamath Falls area and ended up going with Factory Expo Home even though it was further out. The homes were really nice and the customer service we experienced from staff was wonderful. They walked us through the process, answered all of our questions, stayed patient as we made changes, and overall made us feel cared for.
We went to visit Factory Expo after viewing a number of manufactured homes online. Shane was very accommodating and understood our situation. And I'd like to note, he's definitely not a "salesperson" - the house model we looked ar sold itself to us. The quality of construction, the materials used and the attention to detail were all very apparent.