Highly recommend!! We are new clients that had our furnace maintained by another popular large company (last maintenance on 12/1/22). Our furnace went out on 12/30. We were so lucky to have Scott recommend through a friend. He is very knowledgeable, responsive and he came out the next day! He may be the last of the honest HEATING/AC companies left.
December 2021
You could not ask for a nicer firm to work with. They are caring, very knowledgeable, and fair in their pricing. We were ready to replace our heater when it went out and we were without heat during a few days of cold weather. This is a family business and Kevin Russo, a fine young man was our serviceman. He got down fast to thoroughly check out the system and determined what the problems were, including a bad thermostat. He made all the repairs and we are happy to say that the system is working better than it did before. We could not be more pleased with our experience and most certainly will use R&S for any services that they provide and will strongly recommend them... read full review
July 2021
Recently we all went through a historic heatwave of 115 degrees or more. Scott, and Russ, his Dad before him have always been my heating and cooling guys. On a Friday, after 5 PM, my air conditioner stopped cooling. I called Scott, but he was out of town for the weekend, so I had to have another company come out and fix it, and they charged me a lot more than it should have been. At least I got it running through that horrible, hot weekend. Fast forward to the Tuesday, and who should appear but Scott! Unannounced, he came by to see if everything was OK. I had had a power surge the night before, but was unaware that the surge had taken out my air conditioning once and... read full review
Highly recommend!! We are new clients that had our furnace maintained by another popular large company (last maintenance on 12/1/22). Our furnace went out on 12/30. We were so lucky to have Scott recommend through a friend. He is very knowledgeable, responsive and he came out the next day! He may be the last of the honest HEATING/AC companies left.
You could not ask for a nicer firm to work with. They are caring, very knowledgeable, and fair in their pricing. We were ready to replace our heater when it went out and we were without heat during a few days of cold weather. This is a family business and Kevin Russo, a fine young man was our serviceman. He got down fast to thoroughly check out the system and determined what the problems were, including a bad thermostat. He made all the repairs and we are happy to say that the system is working better than it did before. We could not be more pleased with our experience and most certainly will use R&S for any services that they provide and will strongly recommend them... read full review
Recently we all went through a historic heatwave of 115 degrees or more. Scott, and Russ, his Dad before him have always been my heating and cooling guys. On a Friday, after 5 PM, my air conditioner stopped cooling. I called Scott, but he was out of town for the weekend, so I had to have another company come out and fix it, and they charged me a lot more than it should have been. At least I got it running through that horrible, hot weekend. Fast forward to the Tuesday, and who should appear but Scott! Unannounced, he came by to see if everything was OK. I had had a power surge the night before, but was unaware that the surge had taken out my air conditioning once and... read full review