This was the first time I'd been at Ulta where I had to track someone down to help me. They did go to the back to see if they had the hair color I was looking for. Also, we were dying some tweens hair purple and they didn't have separate gloves for sale. Had to purchase a $15 kit with plastic bowl, brush,and one pair of gloves ?
August 2024
Suzanna was super helpful. She helped me select a super nice curling iron, shampoo, conditioner, and other products. She has the best customer service I have ever had. Extremely valuable employee.
May 2024
I’ve often been intimidated by my own lack of experience and knowledge when it comes to hair, makeup and skincare. It’s difficult to go to beauty stores because it can feel overwhelming. Today was the best experience I’ve ever had. Queen was my sales consultant. She is genuine and compassionate. Her knowledge is great! She treated me with such dignity and empathy. I felt comfortable. I was able to purchase a hair tool I needed. She set me up for a makeup consultation that will help me figure out (finally) how to do my makeup. Queen, you are incredible! You made my whole day! Thank you so much.
This was the first time I'd been at Ulta where I had to track someone down to help me. They did go to the back to see if they had the hair color I was looking for. Also, we were dying some tweens hair purple and they didn't have separate gloves for sale. Had to purchase a $15 kit with plastic bowl, brush,and one pair of gloves ?
Suzanna was super helpful. She helped me select a super nice curling iron, shampoo, conditioner, and other products. She has the best customer service I have ever had. Extremely valuable employee.
I’ve often been intimidated by my own lack of experience and knowledge when it comes to hair, makeup and skincare. It’s difficult to go to beauty stores because it can feel overwhelming. Today was the best experience I’ve ever had. Queen was my sales consultant. She is genuine and compassionate. Her knowledge is great! She treated me with such dignity and empathy. I felt comfortable. I was able to purchase a hair tool I needed. She set me up for a makeup consultation that will help me figure out (finally) how to do my makeup. Queen, you are incredible! You made my whole day! Thank you so much.