James Heating and Air Conditioning Salem, Or, 97302

These folks have been solid from the beginning. I had a new AC and heating set up installed 4 years ago. They communicated clearly then and every year when they come out for the maintenance call the folks that come out are friendly, timely and professional. I haven't been surprised by unexpected costs at all.Today, August 15th, 2023, they came out because the AC unit stopped working yesterday afternoon and the house heated right up. They came out this morning, fixed the issue and put it under a warranty response and I was not charged.I will continue to work with them and recommend them to folks. In my experience, they have consistently communicated clearly and done... read full review

Very knowledgeable and on time.Didn't try to go with the most expensive option and was honest about how some of the things I was asking about would be a waste of money in my house.

Called late Friday night regarding our ac pump nit working, within a half hour August was at our door. He found that the thermostat was bad and replaced the part. Very fast and friendly service.Services: Thermostat repair