The massage therapist is too rough, talks too much, and uses 20 minutes of cupping instead of hands on. I've gone several times and won't return as it seems to be getting worse.
August 2021
I want to amend my original review for this location. I had several issues worth the business, but I'm happy to say they've addressed them, and I've now been able to experience the services they offer.Most of my original issues stemmed from issues with customer service. Since then, they have hired a young lady as a receptionist. She was cheerful and pleasant. The waiting room was comfortable, and the several staff members I met were all friendly.The owner was quick to respond to my reviews. I have a lot of respect for that. You can tell a lot about a business by the way they address their mistakes.Lilac Wellness and Counseling offers a wide variety of services.... read full review
The massage therapist is too rough, talks too much, and uses 20 minutes of cupping instead of hands on. I've gone several times and won't return as it seems to be getting worse.
I want to amend my original review for this location. I had several issues worth the business, but I'm happy to say they've addressed them, and I've now been able to experience the services they offer.Most of my original issues stemmed from issues with customer service. Since then, they have hired a young lady as a receptionist. She was cheerful and pleasant. The waiting room was comfortable, and the several staff members I met were all friendly.The owner was quick to respond to my reviews. I have a lot of respect for that. You can tell a lot about a business by the way they address their mistakes.Lilac Wellness and Counseling offers a wide variety of services.... read full review