Pacific Air Comfort Inc

Pacific Air Comfort Inc. is an incredible business that provides heating system repair services. They are known for their excellent job performance, trustworthiness, and continued support even after being paid. One of their standout employees is Don, who has received high praise for his helpfulness. The company installed a new Payne heat pump system and Mortex coil for a customer, replacing their old Lennox system. The installation was completed by early afternoon, and the installers even spotted a leak in a washing machine valve that the customer wasn't aware of. Pacific Air Comfort Inc. is one of the few HVAC companies that can access a special program by the Energy Trust of Oregon, which reduces energy usage in Oregon. This program paid for most of the cost of the new system, making the decision to purchase from Pacific Air Comfort Inc. an easy one. However, the initial bid from the company was a little high, and there was a misunderstanding about a $750 allowance for an electrician that was not needed, resulting in a billing error. The company's customer service and installation process have been compared favorably to previous companies that the customer had used. Mahalo, one of the previous companies, put in a bad part, failed to diagnose a faulty overflow pump, and never cleaned the AC unit. In contrast, Pacific Air Comfort Inc. provided pictures and explanations of everything they did, thoroughly cleaned the AC unit, and offered excellent customer service. In summary, Pacific Air Comfort Inc. is a highly recommended business for their exceptional job performance, trustworthiness, and customer service. They are able to access special programs that can significantly reduce the cost of a new system, and their installation process is efficient and thorough. The company's employees, such as Don, have received high praise for their helpfulness and expertise.