Reviews for Cascade Optometry
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Monday: 10AM - 6PM
Tuesday: 10AM - 6PM
Wednesday: 10AM - 6PM
Thursday: 10AM - 6PM
Friday: 10AM - 6PM
Saturday: 9:30AM - 5PM
Sunday: Closed
Ratings
Google: 4.1/5Cascade Optometry
4141 NE Stephens St, Roseburg
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TWICE I've gotten the wrong prescription for glasses at Costco. This time I was told I'd also be charged extra for a full exam since it's been 7 months since my last exam. I can get my prescription checked where I got my glasses, so I'll be going there instead. The staff were nice at Costco, but I was very unhappy with the doctor's refusal to check my rx. I will not be going back!
Dr. Dittimore is just awful; condescending, rude, abrupt, and does not listen. Everything about this woman is angry.The office staff girls are efficient and have good customer service skills.The place itself feels very clean, equipment seems high-tech, no waiting....Unfortunately in this case the good does NOT outweigh the bad. Dr. Dittimore should not be working with the public, as no one should have to tolerate her issues. Do not go here.
I recently saw Kimberlynn Dittemore, OD at Costco vision center. I found that her personality was cold or impersonal. While in the exam room she had a mask on while she spoke to me and I had a bit of a challenge understanding what she said so she spoke louder. It would have been considerate to me if she lowered it so I could understand her better. Also, when the eye exam was done, she moved her rolling chair far from me and finished explaining the possible options for my eye needs. She had a mask on, if she really believed that they make a difference, she wouldn't have needed to get so far as if to prevent her from possibly contracting a disease from me. When she had suggested I see a specialist out of town, she seemed to not like that I'd call around to get information about other possible eye doctors. Finally, the office used a machine that checks the retina in the eye and it really was exceptionally bright for me. I've never been exposed to such intense brightness and it was extremely uncomfortable. Not planning on going back.