About Alpha Heating & Air - Roseburg
Alpha Heating & Air provides heating and air conditioning services with a focus on efficiency and customer service. Many customers appreciate the quick and effective installation of systems, such as heat pumps, and note that the technicians are polite and thorough, often cleaning up after the job is done. However, some reviews highlight areas for improvement, particularly concerning installation quality and attention to detail, such as the handling of vent foam and the positioning of equipment. While one customer expressed some dissatisfaction with the installation's overall quality relative to its cost, they still acknowledged a functioning system. Overall, Alpha Heating & Air is recommended for their friendly service and commitment to customer satisfaction.
I had Alpha do my used furnace/heat pump installation. The salesman was motivated to get this done for me whereis other guys didn't want to at all. They scheduled the installer to come just a couple days later. All Alpha employees involved were fairly polite. Overall they did OK for me, I'm somewhat happy having my good working central air, but I was left with some desire. Considering the high cost, I was not super impressed with the installation - There was a large amount of foam in the vent(refrigerant lines were put thru there for lack of any other feasible route), however he did come remove most of it, but didn't seem interested in removing it all for maximum airflow....read full review
Everything was done quickly and effetely. Unit worked beautifully as it was replacing an old heat pump system. The installers were very nice guys and cleaned up all the old equipment completely!! I totally recommend Alpha Heating & Air-Roseburg or in any City they are located!!!
Technician was out in a timely manor and was very polite. He made sure I understood what he was seeing and what needed to be done moving forward. I would definitely use them again in the future.