Sunset Heating & Cooling

Sunset Heating & Cooling, a trusted business in the Portland area since 1922, is known for its commitment to providing high-quality customer service and comfort solutions. Their team of highly trained technicians, including Austin and Jamie, are friendly, professional, and go above and beyond to meet customers' needs. They provide honest, flat-rate pricing and ensure homes are left as clean as they found them. Austin is praised for his methodical and courteous approach in handling a furnace situation, explaining the process and ultimately suggesting a new, affordable, and quiet furnace when repair was not economical. Jamie is highly regarded for his technical knowledge, ethical conduct, and ability to explain complex issues in a way that customers can understand. He helped a customer choose a new furnace and arranged for prompt installation. The installation was carried out by Garrett, who arrived early, was polite, skilled, organized, and clean. He received praise for his hard work and good communication skills. The company as a whole is appreciated for making a major purchase easy and ensuring the safety of customers' heating systems.