Great Customer service, top quality cabinets. Always a pleasure working with Reyna & her team at Summit Wood Creations
June 2019
My experience closely resembles that of Cynthia's recent review. I was surprised to see the positive reviews, but then noticed that they are all year(s) ago. Whatever was working before is not working now. I contracted a small simple job and Reyna dragged out the process for months. She was always swirling a new target.. on Tuesday, this week, by Friday, next Friday, on and on. When I was finally done with the run around, I was refused a refund and refused the return of the semi-processed unfinished wood furniture. (All wood provided by client). Craftsmanship was awful, pieces left unprotected in a crowded carpentry shop, and the potential of the original lumber... read full review
May 2019
We contacted Reyna about a small job. Over the phone and by email she was responsive. However, she was never on time, cancelled appointments, dragged the process out for months and in the end never made or delivered the furniture after promising "next week" or "just 2 more weeks". After 4 months of this, we were done with them. This company may be competent for larger jobs, but if you just want a piece or two done do not bother with this company; they are one of the most unprofessional businesses I have dealt with. If you do use them, get a contract with a delivery date.
Great Customer service, top quality cabinets. Always a pleasure working with Reyna & her team at Summit Wood Creations
My experience closely resembles that of Cynthia's recent review. I was surprised to see the positive reviews, but then noticed that they are all year(s) ago. Whatever was working before is not working now. I contracted a small simple job and Reyna dragged out the process for months. She was always swirling a new target.. on Tuesday, this week, by Friday, next Friday, on and on. When I was finally done with the run around, I was refused a refund and refused the return of the semi-processed unfinished wood furniture. (All wood provided by client). Craftsmanship was awful, pieces left unprotected in a crowded carpentry shop, and the potential of the original lumber... read full review
We contacted Reyna about a small job. Over the phone and by email she was responsive. However, she was never on time, cancelled appointments, dragged the process out for months and in the end never made or delivered the furniture after promising "next week" or "just 2 more weeks". After 4 months of this, we were done with them. This company may be competent for larger jobs, but if you just want a piece or two done do not bother with this company; they are one of the most unprofessional businesses I have dealt with. If you do use them, get a contract with a delivery date.