Radiant Tech Repair

Feb 2023

I’m going to say for the record the guy was really nice and was honestly just trying to help as best though I wish the review could be based on his customer service.I brought in my pc to instal a new mother board and was like great I was told it be one week. A week passed and I heard nothing I called he said he was running logistics on it should be ready at the end of the day still nothing. Roughly after the second week I came in and asked how much longer and he told me it be ready by the end of the day okay great. I came in and he taken the parts out of my pc and placed them in another pc. It was fustrating because I don’t think diagnostics were happening or anything....read full review

Oct 2022

I'm not sure how these guys have gotten such good reviews so far. My computer is freezing up every minute or so, so I decided to bring it in to Radient Tech Repair. I paid $100 for the repair. He had it for over a month and never called me to pick it up. I called a few times and it wasn't ready yet. Finally, I picked it up. I took it home and immediately it started to freeze again. I brought it back since it was still covered under warranty. Again, it was there for at least 3 weeks, and again no calls telling me it was finished. I had to call in and check. I picked it up and AGAIN it immediately froze up when I used it. He then said it was probably a memory issue. I took it back to him and he had it again for about a month. He supposedly put a 4 GB RAM into it and charged me $20. I still got no phone call telling me it was ready for pick-up. Anyhow, brought it home and it is now immediately freezing up again. He claims he could not get it to freeze up, but it does so just trying to launch a browser, check email, watch a video, etc. This process has taken over 3 months, cost $120 and my computer is not working any different than when I first brought it in. I feel like this has been a sham and I'm pretty ripped off and frustrated. These guys have no communication and I am doubting weather he has even so much as turned this thi

Oct 2022

The worker was very nice, but when I brought in my computer, they took two times as long as they said it would take, didn't even fix it (which turned out just to be an issue with the AIO, which is infuriating that they didn't even try to use a different, even stock air cooler to test it), and STILL CHARGED 100 DOLLARS. I'm not upset at the fact they couldn't fix it, but I am upset that they took so long and just did what I did over again, even after I told the worker exactly what I had already done. Choose a different repair shop, or if your computer is overheating, at least try replacing your cooler before you bring it here, because I guess testing that isn't even in...read full review