Reviews for Portland Heating & AC
Write a reviewHours
Monday: 8AM - 5PM
Tuesday: 8AM - 5PM
Wednesday: 8AM - 5PM
Thursday: 8AM - 5PM
Friday: 8AM - 5PM
Saturday: ClosedSunday: Closed
Ratings
Google: 4.5/5 BBB: A+Portland Heating & AC
14210 SE Stark St #300, Portland
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Our HVAC went out this last week during 100 degree weather. I called this past Friday morning and spoke to Kurt and informed him of the issues I was having with my unit. While on the phone, he immediately had me trouble shooting some things, and when that didn't work he mentioned how he would try to make it out later that day to take a look. Kurt was able to make it in the early afternoon (same day) and replaced a broken piece, but then also confirmed that he would come back the next day (Saturday) to to discuss my options, since the unit was 14 years old and needed coolant (R22), which is no longer available as the US Government had banned it many years ago. Kurt showed up the next day (and on time) for our 9:30am meeting. We did a walk through with the AC unit discussing all of the "ins and outs" surrounding the problems with my unit. (I already had an idea that I would probably need to replace the unit - after all it was 14 years old and was practically on 24/7. And...the R22 coolant was an issue). We scheduled to have the unit replaced two days later on Monday 8/1/2022 (today). Kurt and his team showed up on time at 9:30am, replaced the unit, cleaned everything up...hauled it out, and left at 1:30pm...and I couldn't be happier with their work!! Kurt is EXTREMELY helpful, kind and informative as he goes out of his way to make sure you're happy and comfortable - I just can't say enough good things about him and his team! P.S. I used another AC company about six months ago and there's a SIGNIFICANT night and day difference in customer service, information, performance, quality of work, and customer care. This is the ONLY company I would recommend - I am so happy!! Thank you Kurt - you're the best...it's only been 30 minutes since you left and I already miss you guys! (Lol) Thank you again for everything!!
When my furnace went out I got multiple quotes and possible install dates- Portland Heating and AC immediately came out, gave me the best quote and was back the next morning installing my new furnace. They went above and beyond. I specially dealt with Patrick and Ty- they were great! Definitely recommending to my friends.