OHSU Primary Care Clinic, Richmond

OHSU Primary Care Clinic, Richmond, has a mixed reputation among its patients. Many long-term patients appreciate the compassionate care they receive. One patient has been attending the clinic for over a decade and praised the blood draw experience, highlighting the skill of the technician. Another patient, a recovering addict, has been seeing the same doctor for nearly 15 years and values the non-judgmental and equal treatment they receive. However, not all experiences at the clinic are positive. Some patients have reported poor patient care, citing issues such as providers being consistently late for appointments, lack of communication, and inadequate patient education regarding procedures. One patient expressed frustration over a missed procedure and felt their concerns were dismissed. Despite this, they noted that a provider reached out to address their concerns, showing some willingness to improve. Overall, OHSU Primary Care Clinic, Richmond, is recognized for its compassionate staff but also faces challenges in time management and patient communication.