About Cost Plus Heating & Air
Reviews for Cost Plus Heating & Air
Write a reviewHours
Monday: 10AM - 4PM
Tuesday: 9AM - 4PM
Wednesday: 9AM - 4PM
Thursday: 9AM - 4PM
Friday: 9AM - 4PM
Saturday: ClosedSunday: Closed
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accepts credit cards
Cost Plus Heating & Air is a trusted business known for their excellent service and communication. They provide fair pricing and are punctual, making sure customers are not left without heat or air for long. The technicians are skilled and take the time to explain issues clearly, often showing pictures for better understanding. They go the extra mile to do the job right, from vacuuming debris before installing new equipment to routing tubing in a discreet way. The team is praised for their integrity, handling warranty registrations and keeping customers informed throughout the process. Customers have shared positive experiences, noting that technicians are efficient and arrive on time, even working on weekends to fix heating and cooling problems. One technician was able to quickly diagnose issues with a heater and air conditioner, often fixing problems without charging extra. The company is appreciated for its honest approach, avoiding unnecessary replacements and providing high-quality work. Overall, Cost Plus Heating & Air offers fair prices, reliable service, and a strong commitment to customer satisfaction.
Steve is the best! Our AC quit working this summer and I pretty much gave up on it after another company told me I’d need to replace both the AC unit and furnace to get it working again because both are 20+ years old. Then I called Steve… who popped over to our place the same day, serviced the furnace and replaced something in the AC … and it was fixed! No frills, very fair with pricing, and knows his stuff inside and out. I’ll never call anyone else for our HVAC needs. Thanks Steve!!
After months of receiving quotes from multiple companies and being disappointed for many reasons, I finally came across Steve and his colleagues at Cost Plus. They were everything I needed especially as a first time HVAC customer: genuine, communicatively non-invasive, quick and direct, knowledgable, and financially reasonable. I appreciated the entire process from start to finish.
Steve was thorough yet efficient when he initially came over for a quote, didn't try to annoyingly sell me anything I didn't ask for (other than exploring options for what I did ask for), and really knew what he was talking about without the added bells and whistles. Just by walking...read full review
I can't say enough about Steve and Cost Plus Heating & Air. Steve has serviced both of my houses for 25+ years, including installing new heating and air conditioning units. He replaced my thermostat 9 years 8 months ago. We called him a couple days ago and told him it was malfuncting and during the hottest day in Portland he answered my call at 7:30am and in a couple of days he replaced the damaged thermostat (10 year warranty) and only charged us a nominal service fee. Steve is extremely professional, responsive and very honest. I would recommend Steve and Cost Plus to anyone needing HVAC services.