I have heard terrible things. We all probubly live in oregon. Imagine someone trying to tell you “twisters” or tornadoes ruined your roof… because tornadoes totally happen all the time in oregon??
September 2023
Called to make a professional inquiry and the man who answered was unprofessional, rude and hung up on me before I could get more than a few words out. I don't care what kind of call is coming in to your business, you should have the tact and decency to be respectful and not lose a potential customer.
November 2020
Emergency call with leak in interior room, on a Sunday. Phil answered, asked some questions and offered a solution that actually took business away from him by pointing out roof still under warranty n I should reach out to builder. I mean who does that? He could so easily have preyed upon my total lack of knowledge about roofing and gotten a job out of it but his integrity shown through. So even though I did not avail myself of his service, this time, I will keep him in mind going forward and am grateful for Honest people!
I have heard terrible things. We all probubly live in oregon. Imagine someone trying to tell you “twisters” or tornadoes ruined your roof… because tornadoes totally happen all the time in oregon??
Called to make a professional inquiry and the man who answered was unprofessional, rude and hung up on me before I could get more than a few words out. I don't care what kind of call is coming in to your business, you should have the tact and decency to be respectful and not lose a potential customer.
Emergency call with leak in interior room, on a Sunday. Phil answered, asked some questions and offered a solution that actually took business away from him by pointing out roof still under warranty n I should reach out to builder. I mean who does that? He could so easily have preyed upon my total lack of knowledge about roofing and gotten a job out of it but his integrity shown through. So even though I did not avail myself of his service, this time, I will keep him in mind going forward and am grateful for Honest people!