“We called Mr. Rooter for a plumbing issue. Colby came out and was knowledgeable and had good customer service. He was kind to all our fur babies when they were curious about the new person in the house. Colby was efficient
and we would definitely call MR. Rooter again in the future.“
“It was nice to have a professional come in and clear out a major clog in 40 minutes. Katie was friendly and had a good sense of humor.“
“I highly recommend this business! I had a pipe burst during the ice storm. Due to inclement weather most businesses were already closed for the day or so backed up it would take days for them to fit me in their schedule. Thankfully, Tony returned my call - he fit me in the next day and had no problem working with my Home Warranty company. Price for repairs was fair and reasonable. What a life saver!“
“Everything about the processes and doing business was 5 stars. Today we had our units inspected and received a very thoughtful goody bag. I couldn’t recommend enough!“
“Top notch customer service from the first call for an estimate to paying the technician after he quickly and expertly replaced a frost-free hose bib. Many plumbers charge for an estimate; these folks did not and came prepared to do the job right on the spot if I accepted the price (which was HALF that of a previous estimate I had gotten from one of the bigger players in the Salem market). They prepared by asking me to text them photos/videos of the problem (smart - they brought the right parts they would need). PLUS... when you call them, a real, live person answers the phone. It didn't go to some individual's cell phone where you're invariably asked to leave a voicemail message. I made a call, made an appointment, and two days later I can finally use the hose in the front of our house. Thank you!“
“Always 5 Stars with C.J. Hansen crew. We recently had a heat pump/AC unit installed. This company will make sure that you are completely happy with your job, which we were. Our experience with David and Brandon was that both gentlemen were a cut above in what we are used to for home repair service. Both were so polite, very clean with the project, explained what was being done and made sure to ask if we had any questions and then answered them. It was obvious they knew what they were doing and gave us true confidence when they left today.“
“Transparent, honest, competitive, competent, and on time! The guys at A1 were a pleasure to work with!“
“We called because a leak from our freezer and a broken garbage disposal. They told us they don't really repair disposals but they could replace it. Ken came in at the early end of our appointment window and quickly got to work on the freezer. He found a clog in the drain and cleared the cob and cleaned out the drain and put it all back together. Then he went to check the disposal and told us it sounded great and everything seemed to be in tact. Whatever had been taking around in there was not the blade and there was no reason to replace the disposal! He saved us a good amount of money in parts and labor with his honesty! Whenever the disposal IS ready to be replaced we will definitely call them again! Truly appreciated!!“
“These guys are great plumbers. They were really clean and respectful of the property. They even swept and cleaned up after themselves. The work performed was excellent. I'm extremely happy. I will use them again for all plumbing needs.“