I was disappointed this location can't retain good groomers, every time I was setting an appointment my dog was scheduled with a brand new groomer. Management seems to not care anymore and is willing to decline business for big dogs. I can't trust my dog to have a comfortable grooming experience here, so we will not be coming back.
March 2024
Kind of a 50/50 experience, hence the three-star review. What I mean is, people who work on the floor seem to be polite and courteous, even friendly. But the people behind the cash register seem miserable, if not aggressive and angry. I've literally had a few cashiers at this store glare at me -- for what reason, I do not know. (Glaring at a paying customer is probably not a good business model.) And since the shopping experience always ends with the cashier, I've decided to forgo this location and go elsewhere. Who wants to be glared at while buying pet food? LOL
March 2024
Called yesterday. Come in after 3:00 to get my dogs nails clipped. Never said you need to bring the rabies showing it was currant Guy in a very rude way say did you bring your Rabies shot certification with you. I was like huh ? Said nope can't do I didn't know I had to bring it.. Went back in after I thought about it I had done shots there for Sadie Mae . Nice girl check and they had done shots but not the rabies . Guy at the start never said anything but you need a rabies shots. Nothing about the other ones we paid for. They could have asked if they could call my vet to verify it. That part never crossed their minds. My 7y.o German Shepherd does not going... read full review
I was disappointed this location can't retain good groomers, every time I was setting an appointment my dog was scheduled with a brand new groomer. Management seems to not care anymore and is willing to decline business for big dogs. I can't trust my dog to have a comfortable grooming experience here, so we will not be coming back.
Kind of a 50/50 experience, hence the three-star review. What I mean is, people who work on the floor seem to be polite and courteous, even friendly. But the people behind the cash register seem miserable, if not aggressive and angry. I've literally had a few cashiers at this store glare at me -- for what reason, I do not know. (Glaring at a paying customer is probably not a good business model.) And since the shopping experience always ends with the cashier, I've decided to forgo this location and go elsewhere. Who wants to be glared at while buying pet food? LOL
Called yesterday. Come in after 3:00 to get my dogs nails clipped. Never said you need to bring the rabies showing it was currant Guy in a very rude way say did you bring your Rabies shot certification with you. I was like huh ? Said nope can't do I didn't know I had to bring it.. Went back in after I thought about it I had done shots there for Sadie Mae . Nice girl check and they had done shots but not the rabies . Guy at the start never said anything but you need a rabies shots. Nothing about the other ones we paid for. They could have asked if they could call my vet to verify it. That part never crossed their minds. My 7y.o German Shepherd does not going... read full review