Isler CPA

Jun 2024

I feel so stressed and frustrated with Isler. Our accountant is Stephanie Marcella. She never pick up the phone and only emails. Sometines the email was delayed for few days. My husband used her in past years. But recent two years she tried to increase the bill too much. I tried to communicate with her for my 401K questions since I am in middle of transfer my tax from other state to Oregon. She charged very high for just answering a simple question. She made the questions and emails very long. As I received the bill, it is around 1406$ total just for a question which rate was not disclosed to me at beginning. Actually the question I have can be simply answered by phone in 5-10 mins. And the invoice is not very clear for how many hrs she worked. I called back 2-3 time to ask itemized the cost. They overcharge the the unqualified service. ( my husband has extension tax to file, I don't know why the extension work cost over 11 hrs to do that) I asked my old accoutant the same question, my old accountant just replied one email without any charge. The answers are same and my old accountant's actually is more clarified. So be careful for the accountant with hourly rate charge. Since they can easily make a simple question very very long and give your a ridiculous bill alter. We might be OK if the service is good. But a lot of issues happended and she always tried to finished my husband tax stuff and extend at very very last min so that cause the goverment charged late fees and interest for the unupdated amended documents. Actually we did not need to amend tax if she did correct and not in last min rush. The more work they does, the more fees they charged. I believe maybe they like to make you mistakes. So you might need more serivce from them so more charge later. And the IRS problems too. Anyway, I don't know how Isler can survive in past years. And finally we are happy to find aonthe accountant in town. Anyway, I just would like to remind you that be sure to compare different CPAs before you move forward.

Oct 2021

I gave Isler Wealth Mismanagement $500,000 in 3 years they lost about $80,000 of that and I lost another $150,000 I could have made in real estate. The whole time Isler Wealth Mismanagement was losing my money they were taking out their fees.

Oct 2021

Using this accounting service has been the absolute worst and most stressful experience of my life. I used Isler CPA in 2018 for my first tax return. The only reason I decided to make this review finally in 2020 was because Isler CPA made a mistake in my 2018 return (which my current accountant found), and the IRS has sent me a notice of assessment (in 2020) for 10K because of a mistake Isler CPA caused 2 years ago. This accounting mistake has nearly cost me 10K.With that being said, this is a summary of my horrendous experience with Isler CPA during the 2018 business tax year:1) Isler CPA never told me anything about what was happening. When I was doing my payroll, they...read full review