I have appreciated the Gentle Dental Eugene team. The front reception has always been kind to me and the last time I was there, they were able to get me in for a cleaning the same day I called, which was very much appreciated. I have seen three RDH's here and my top favorite RDH'S were Anne and April. I really appreciated the cleanings I received from all three hygienists and they all did a great job. I appreciated Anne and April especially for their chair side manner, showing and explaining the consent forms, paying attention to details that were important to me, and not fluoride shaming me when I chose not to have the varnish put on my teeth. I also appreciated... read full review
May 2024
I had previously had issues with the office my daughter goes to. Today they took accountability for a few situations and explained how they are moving forward to not have the same issues. That in and of itself was a relief. However, while talking to whom I believe is the office manager I was given some additional help that absolutely was above and beyond any customer service I had ever received there. The changes being made are such an improvement.
March 2024
I was having a dental emergency involving excruciating pain,which ended up needing a prescription for antibiotics. I got there as soon as I could one morning and the ladies in the front were kind and patient with me, and even though I was in a lot of pain, their treatment of me brought a lot of relief. I was very nervous of what work would have to be done but as soon as I was seen by a dentist and we discussed some ways to deal with necessary dental work, I felt better seeing that they clearly know what they're doing! I've had terrible experiences with dentists before and I am so glad I can look forward to going to the dentist now that I'm in my late 30s.
I have appreciated the Gentle Dental Eugene team. The front reception has always been kind to me and the last time I was there, they were able to get me in for a cleaning the same day I called, which was very much appreciated. I have seen three RDH's here and my top favorite RDH'S were Anne and April. I really appreciated the cleanings I received from all three hygienists and they all did a great job. I appreciated Anne and April especially for their chair side manner, showing and explaining the consent forms, paying attention to details that were important to me, and not fluoride shaming me when I chose not to have the varnish put on my teeth. I also appreciated... read full review
I had previously had issues with the office my daughter goes to. Today they took accountability for a few situations and explained how they are moving forward to not have the same issues. That in and of itself was a relief. However, while talking to whom I believe is the office manager I was given some additional help that absolutely was above and beyond any customer service I had ever received there. The changes being made are such an improvement.
I was having a dental emergency involving excruciating pain,which ended up needing a prescription for antibiotics. I got there as soon as I could one morning and the ladies in the front were kind and patient with me, and even though I was in a lot of pain, their treatment of me brought a lot of relief. I was very nervous of what work would have to be done but as soon as I was seen by a dentist and we discussed some ways to deal with necessary dental work, I felt better seeing that they clearly know what they're doing! I've had terrible experiences with dentists before and I am so glad I can look forward to going to the dentist now that I'm in my late 30s.