Damage Restoration in Eugene

“I really appreciate Jason for the way he explained to me what he was doing and how he was fixing my problem. I know that if I need help with a plumbing problem I would ask for Jason and roto rooter.“

“Travis and Zack did a great job on our carpets and stairs. They were easy to schedule and efficient. Thank you.“

“We had a small flood that required the replacement of part of our kitchen flooring and the refinishing of our entire main floor. I felt so confident we'd found the right company after Kurt's consultation, and it proved to be true. The entire team worked so hard to get things done quickly, but more importantly, they were quick to remedy a communication error in the most professional way. There aren't many businesses these days who understand the art of putting the customer first, and it feels so good to have found one. I would highly, highly recommend New Dimension.“

“There is nothing but good things to say about Michael and his " crew" !!!!!! We had a substantial water leak up stairs from a toilet, after a weekend out of town, that ended up leaking through the ceiling onto the downstairs floor. causing about 40k worth of damage. after performing mitigation, Michaels crew replaced about 1300 sq feet of flooring down stairs( the newer flooring I had installed about five years ago was discontinued), they moved all of my belongings from room to room, I did not have to lift a flinger. they even found some damage that was not caused by the original water leak and they took care of it. He was able to coordinate with my insurance company on the payment aspects. he was even able to help convince the insurance company for some " upgrades" including replacing carpet upstairs, better quality bathroom vanity and installing new trim( which was missing before repairs). Both employees that he sent out to perform the repairs were extremely nice and respectful!“