Salem Health Medical Clinic – Uglow Ave.

Aug 2024

Awful service and people. I couldn't get any help on the virtual appointment and I'm very sick and unwell and they keep rescheduling appointments. They didn't care about the emotional stress I have.

Jan 2024

Reception is God awful. If I knew I could get paid hourly to intimidate people and make them feel dumb, I would've done it a long time ago. Hope they start properly training them to be customer service oriented, and hope they don't bill my insurance for "missing" the appointment when we arrived TEN MINUTES early. Which is what the letter we got in the mail said to do. After filling out all of the paperwork, taking time off work AND driving 45 minutes to be seen, we were refused service. Not by the actual people who do the work, just the very "nice" lady at the front desk. Was just told "you were told MULTIPLE TIMES to arrive 30 minutes early. We got one reminder call...read full review

Feb 2023

I would give this clinic a 0 if I could. Ever since Salem Health bought them out it's a joke to get anything done. They sit on information for days without notifying anyone. If the patient doesn't stay on them for information, they would likely never hear anything from them. Terrible customer service and terrible business practices.