Pacific Direct Care

Apr 2024

I like this place and have been coming here for over a decade. The doctors in my opinion are great, and it's a comfortable environment. That said when it comes to scheduling/rescheduling, I would appreciate it if the scheduling department did the job they were hired to do. I don't want to be calling in to schedule an appointment only to be told I can do it online. YOU are the scheduling department I don't care if I can do it online, it is your job. If I am calling to schedule an appointment or reschedule I am obviously choosing to do it over the phone rather than online. It was rude and poor work etiquette. Other than that this is a nice place can't complain otherwise.

Dec 2023

WORST PLACE EVER...this front desk person should not work with the public or ill people...as she has no empathy...and seriously I have been going there for years and they couldn't help me get my much needed diabetic mess while I wait for an insurance switch...so I ended up getting seriously ill and put in the hospital for 4 days ...what mind of clinic just let's their patients die? Or go into a coma? I was lucky I called an ambulance before this happened

Oct 2022

I was going here for 3 years and this place is awful. Horrific service. Good luck having them respond to your pharmacy or returning a call. I was misdiagnosed as having a spider bite when it was a staph infection and had to go to an urgent care to have it properly cared for. No real doctors here, just nurse practitioners