Starting with common negative aspect, it is a pain to cancel services if necessary. They will push options as many companies do, offer deals and try to keep you as a customer with as many tries as possible you just have to keep saying over and over again, no, I just want to cancel. Then get put on hold for almost an hour as the customer service tech cannot perform final cancelation you need to speak with the manager level tech. Mike there was friendly and understanding and went through more options to retain services and everyone over and over again kept thanking me for my company loyalty and business as I had been with them for about 6 years. That said, the service provided... read full review
August 2024
Mathew was very courteous and explained what to watch out for seasonal pests. He also informed me of areas where rodents could potentially get into the house. This was much appreciated.
July 2024
Saela is great. I love my technician, Gene. He is friendly and personable. He explains everything and always asks questions to make sure he us doing all he can. His service is outstanding!
Starting with common negative aspect, it is a pain to cancel services if necessary. They will push options as many companies do, offer deals and try to keep you as a customer with as many tries as possible you just have to keep saying over and over again, no, I just want to cancel. Then get put on hold for almost an hour as the customer service tech cannot perform final cancelation you need to speak with the manager level tech. Mike there was friendly and understanding and went through more options to retain services and everyone over and over again kept thanking me for my company loyalty and business as I had been with them for about 6 years. That said, the service provided... read full review
Mathew was very courteous and explained what to watch out for seasonal pests. He also informed me of areas where rodents could potentially get into the house. This was much appreciated.
Saela is great. I love my technician, Gene. He is friendly and personable. He explains everything and always asks questions to make sure he us doing all he can. His service is outstanding!