What really separates one HVAC company from another is the customer service. Andrew was the technician who worked on my unit today. He showed a great amount of respect to myself and my property. He was a very genuine man and I absolutely felt that he has my best interest at heart. Andrew took the time to explain to me all of my options and what each meant and what that looked like in a long-term scope. AAA Heating & Cooling will have my continued business because their customer service is top-notch.
June 2024
We recently worked with AAA to install a new air conditioner. Joel, the salesman did a fantastic job - no sales pitch, no baloney, just gave us our options with fair pricing. His communication was stellar which in my experience, isn't a given in the construction world. The techs were great as well. There were a couple of minor mistakes at the time of installation but they came back right away to remedy the problem. No fuss at all, just good customer service. Highly recommend.
June 2024
I contacted AAA Heating and Cooling Inc because of my AC unit was making a terrible noise. I thought it was going to explode. I sent an email to them and in less of 24 hours Kayla contacted me. She was amazingly efficient and proactive. It was very easy to schedule an appointment. Also, the price was convenient. Today the technician, Andrew, come by. He called before arrive which I really appreciate. Andrew was very professional and honest. He was able to solve the problem in less than an hour.
What really separates one HVAC company from another is the customer service. Andrew was the technician who worked on my unit today. He showed a great amount of respect to myself and my property. He was a very genuine man and I absolutely felt that he has my best interest at heart. Andrew took the time to explain to me all of my options and what each meant and what that looked like in a long-term scope. AAA Heating & Cooling will have my continued business because their customer service is top-notch.
We recently worked with AAA to install a new air conditioner. Joel, the salesman did a fantastic job - no sales pitch, no baloney, just gave us our options with fair pricing. His communication was stellar which in my experience, isn't a given in the construction world. The techs were great as well. There were a couple of minor mistakes at the time of installation but they came back right away to remedy the problem. No fuss at all, just good customer service. Highly recommend.
I contacted AAA Heating and Cooling Inc because of my AC unit was making a terrible noise. I thought it was going to explode. I sent an email to them and in less of 24 hours Kayla contacted me. She was amazingly efficient and proactive. It was very easy to schedule an appointment. Also, the price was convenient. Today the technician, Andrew, come by. He called before arrive which I really appreciate. Andrew was very professional and honest. He was able to solve the problem in less than an hour.