Sweeping Beauty Carpet Cleaning

Jan 2024

Joanna and Sequoya came right after our pipe burst, set up top-notch equipment immediately to prevent mold, fans, cut out the damaged, wet parts of ceiling and wall, were extremely professional, knowledgeable about regulations and safety, since I have a lung condition I have to be really careful, and that was their priority. Apparently they have certification courses every year, so are on top of the latest techniques, equipment, safety regulations and industry standards, which was evident in the way they worked. We were just so lucky our plumber recommended him as soon as he fixed the burst pipe, and are grateful. They were both really supportive, explained everything, sealed off the fans really nicely so it dried faster with higher heat and dehumidifiers. A lot better than the Servicemaster group who came to my parents' years ago in L.A. for a similar situation. We prefer working with the owners and local businesses too, often for better service and higher quality communication, especially true in this case.

Dec 2023

Our dishwasher sprang a leak and and was not discovered for almost a full day. Once the plumbers stopped the leak, Sequoiah had brought out dryers and dehumidifiers within two hours. For the next five days Sequoiah came out, took moisture readings, made slight adjustments according to the readings, and gave us status updates. Joanna was aware and available throughout the process. Once the readings indicated the water was all dried up, Joanna immediately got all the paperwork to us and our insurance company. A wonderful company to work with through a terrible situation. Thank you!!!

Oct 2014

Joanna and Swept Away are a pleasure to work with. She always does a terrific job on our large Victorian house and always provides the service with a smile. We really appreciate that she's so good-natured and so professional.