Nancy Kruse Realtor with EXP Realty

Jan 2020

It has taken me a while to post this because I wanted to take the time to allow the emotional dust to settle in my mind. We purchased a new home with the contingency that our home would sell. With Nancy's help buyers were found and the process was underway. We knew there were repairs needed to our house, but were waiting to see what the lender required. Nancy then helped us by contacting the contractors we needed to do the repair work. Because of her experience with them, knowing their work, we breezed through that part of the process. The house was ready and the closing date, November 26th, was set. The agency/agent the buyers of our house were using did not get paperwork in on time and the closing date was delayed. In the meantime we were packed and ready to move. We had all of our help lined out. I had contacted all the utilities, (electric, gas, trash, mail, etc.), to the new house. Then we were told it would be another week. Living out of boxes, that closing date came and went. Three weeks later and after multiple delays the incompetency of our buyers lender was finally too much. Nancy suggested to them the lender we used, Sarah Stephens of Legacy Hills Lending, Inc.. She was fantastic, she completed the loan for them in seven days and we finally closed the 23rd of December. Our friends who we had lined out multiple times to help us move were gracious and came when we needed them and we are finally in our new house. Four different closing dates, living out of boxes for a month, multiple interactions with utilities, and the frustration of multiple closing dates. Nancy was a rock. She fought our battles for us and worked tirelessly through each situation as it came. In all, it was Nancy that made this happen. Without her we would have lost our new home.