“In response to the previous review, I have to say that I have dealt with Kari at the US BANK on 2nd and Ellsworth in downtown Albany many many times over the years and she has always shown exemplary customer service . She has bent over backwards to assist our nonprofit organization. I would recommend anyone to use that bank and ask Kari for assistance. Everyone at the bank is always helpful, courteous and friendly.“
“Trish came highly recommended to us through our Real Estate Agent and she exceeded her reputation! Trish was extremely helpful, answering all of the questions we had throughout the home purchasing process. Being first time home buyers, there was plenty we were unsure of. Any time we reach out to Trish, not only would she respond quickly, she always answered our questions fully and clearly. Her attentiveness made us feel like we were her only clients! Trish helped us navigate all the nuances of the mortgage process and we could not have been as successful without her! Best of all, she helped us get the best mortgage options for our budget and needs, explaining the benefits of each clearly and directly. Her knowledge and experience is unmatchable in my opinion and I would recommend Trish to anyone looking to buy a home or refinance their current mortgage. Thank you Trish for helping us get into our new home!!“