We've been going to My Eyes Optical for years because of a particular doctor. Despite living in Toronto, we followed this doctor to the Woodbridge location. Today, we had an appointment at 5:30 but advised we'd be 10 minutes late. Due to the traffic from Toronto to Woodbridge, we ended up being 15 minutes late. Upon arrival, the door was locked. An associate came to the door and stated that the doctor has left for the day due to the additional 5 minutes, and that they are closed for the day. If you close at 7, or even 6, the time is now 5:45. I'm not saying we expect a full appointment but we would have liked the opportunity to discuss the cancellation... read full review
October 2024
I had an amazing experience at My Eyes Optical, all thanks to Laleh. She went above and beyond to help me find the perfect pair of eyeglasses. Her knowledge of the different styles and lenses was impressive, and she was incredibly patient and attentive throughout the process. Her warm and professional demeanor made everything smooth and enjoyable. I left feeling confident and thrilled with my purchase. Thank you, Laleh, for your exceptional service! I highly recommend this store, especially with such a dedicated and helpful staff member.
October 2024
Carlos and his team are phenomenal!! My son and I had the most amazing experience with them.they are all professional with great customer satisfaction. They give the best advice and always make sure you are satisfied with your purchase! Cannot speak highly enough, would 1000% recommend! Dr. Laleh was nice and explained all of her concerns and was never rushed
We've been going to My Eyes Optical for years because of a particular doctor. Despite living in Toronto, we followed this doctor to the Woodbridge location. Today, we had an appointment at 5:30 but advised we'd be 10 minutes late. Due to the traffic from Toronto to Woodbridge, we ended up being 15 minutes late. Upon arrival, the door was locked. An associate came to the door and stated that the doctor has left for the day due to the additional 5 minutes, and that they are closed for the day. If you close at 7, or even 6, the time is now 5:45. I'm not saying we expect a full appointment but we would have liked the opportunity to discuss the cancellation... read full review
I had an amazing experience at My Eyes Optical, all thanks to Laleh. She went above and beyond to help me find the perfect pair of eyeglasses. Her knowledge of the different styles and lenses was impressive, and she was incredibly patient and attentive throughout the process. Her warm and professional demeanor made everything smooth and enjoyable. I left feeling confident and thrilled with my purchase. Thank you, Laleh, for your exceptional service! I highly recommend this store, especially with such a dedicated and helpful staff member.
Carlos and his team are phenomenal!! My son and I had the most amazing experience with them.they are all professional with great customer satisfaction. They give the best advice and always make sure you are satisfied with your purchase! Cannot speak highly enough, would 1000% recommend!
Dr. Laleh was nice and explained all of her concerns and was never rushed