We had a great experience at the store. I’m not a fan of pushy salespeople and Bela struck the perfect balance. He gave us helpful information and then stepped back, giving us the space and privacy to explore and try things at our own pace. His approach was both professional and personable and we truly appreciated his assistance and friendly demeanour.
April 2023
Customer service is outstanding. We had a recliner that was purchased about 6 years ago that was making a noise. The company was very responsive to resolve the problem.They picked up the recliner and took it back to the shop to replace parts. Pick up and re-delivery of the chair were scheduled within a few days. Delivery truck provided a reasonable window for timeframe for delivery and then called in advance and actually showed up exactly when they said they would be there! Very friendly and accommodating staff. All free of charge :)
April 2023
Customer service is outstanding. We had a recliner that was purchased about 6 years ago that was making a noise. The company was very responsive to resolve the problem.They picked up the recliner and took it back to the shop to replace parts. Pick up and re-delivery of the chair were scheduled within a few days. Delivery truck provided a reasonable window for timeframe for delivery and then called in advance and actually showed up exactly when they said they would be there! Very friendly and accommodating staff. All free of charge :)
We had a great experience at the store. I’m not a fan of pushy salespeople and Bela struck the perfect balance. He gave us helpful information and then stepped back, giving us the space and privacy to explore and try things at our own pace. His approach was both professional and personable and we truly appreciated his assistance and friendly demeanour.
Customer service is outstanding. We had a recliner that was purchased about 6 years ago that was making a noise. The company was very responsive to resolve the problem.They picked up the recliner and took it back to the shop to replace parts. Pick up and re-delivery of the chair were scheduled within a few days. Delivery truck provided a reasonable window for timeframe for delivery and then called in advance and actually showed up exactly when they said they would be there! Very friendly and accommodating staff. All free of charge :)
Customer service is outstanding. We had a recliner that was purchased about 6 years ago that was making a noise. The company was very responsive to resolve the problem.They picked up the recliner and took it back to the shop to replace parts. Pick up and re-delivery of the chair were scheduled within a few days. Delivery truck provided a reasonable window for timeframe for delivery and then called in advance and actually showed up exactly when they said they would be there! Very friendly and accommodating staff. All free of charge :)