2nd Update - Without fail, these guys are the best. Thanks An for your great service today! Update - 2nd time using Smile HVAC, this time for a water heater issue. Customer service, installers, service techs - everyone is incredible. Big thank you to Anastasia, Riya, Carl and the rest of the team. ORIGINAL POST - The whole team is a delight to deal with! They are quick to respond and very helpful. Oren is the best around, and I will definitely be using Smile HVAC again.
August 2024
Highly recommended! I called 3 companies, Smile HVAC was the first to respond, available ASAP, and reasonably priced! I appreciated their advice & guidance, the repair was quick and my AC was up and running in less than 30 min. Excellent customer service, everything was explained and went exactly as promised, including the transparent pricing…it’s hard to find companies like this anymore, so would I recommend and/or use their services again? Absolutely!
August 2024
My AC was working well keeping the house cool, but the outside unit was running constantly and I thought was louder than usual for a few weeks. Not wanting to risk ruining an expensive Lennox I figured I'd better call a technician to have a look. I called on a Saturday morning and was told the service person (Carl) would arrive within the next 4 hours. He called later and said he was about 45 minutes out and asked for a brief summary of the problem. I mentioned icing and was told to turn off the unit but keep the fan on...I couldn't believe the ice was gone by the time he arrived! He first took a look at the furnace, determined everything there was fine, and... read full review
2nd Update - Without fail, these guys are the best. Thanks An for your great service today!
Update - 2nd time using Smile HVAC, this time for a water heater issue. Customer service, installers, service techs - everyone is incredible. Big thank you to Anastasia, Riya, Carl and the rest of the team.
ORIGINAL POST - The whole team is a delight to deal with! They are quick to respond and very helpful. Oren is the best around, and I will definitely be using Smile HVAC again.
Highly recommended!
I called 3 companies, Smile HVAC was the first to respond, available ASAP, and reasonably priced! I appreciated their advice & guidance, the repair was quick and my AC was up and running in less than 30 min. Excellent customer service, everything was explained and went exactly as promised, including the transparent pricing…it’s hard to find companies like this anymore, so would I recommend and/or use their services again? Absolutely!
My AC was working well keeping the house cool, but the outside unit was running constantly and I thought was louder than usual for a few weeks. Not wanting to risk ruining an expensive Lennox I figured I'd better call a technician to have a look. I called on a Saturday morning and was told the service person (Carl) would arrive within the next 4 hours. He called later and said he was about 45 minutes out and asked for a brief summary of the problem. I mentioned icing and was told to turn off the unit but keep the fan on...I couldn't believe the ice was gone by the time he arrived! He first took a look at the furnace, determined everything there was fine, and... read full review