Purchased our AC unit from Simply Smart Home one year ago. Unfortunately ran into a malfunctioning AC over one of the warmest weekends of the summer. The customer service provided to get it fixed was 5*! Despite it being a weekend, a service team was dispatched over two days to ensure we had an AC up and running asap. A BIG thank you to Liby for coordinating everything! We would also like to thank Mehdi, Sasan and Ashraf for being able to properly diagnose and repair the problem with such professionalism today! Another thank you to Travis who came out on a Saturday night to try and help us.
I highly recommend this company as their technicians are highly... read full review
July 2024
Sineka was very helpful, polite and respectful. She listened to me attentively, answered all my questions and addressed my concerns skillfully and effectively. Talking with her was a positive and pleasant experience. She was wonderful!
July 2024
Mehrdad and Said were able to remove older tank and install the new water heater tank, so quick.they cleaned that area when they finished installing.They answered all my questions about how to change temperature or if I want to turn off the heater .They were professionals and supper quick.They did a great job.i would 100% recommend them to anyone.
Purchased our AC unit from Simply Smart Home one year ago. Unfortunately ran into a malfunctioning AC over one of the warmest weekends of the summer. The customer service provided to get it fixed was 5*! Despite it being a weekend, a service team was dispatched over two days to ensure we had an AC up and running asap. A BIG thank you to Liby for coordinating everything! We would also like to thank Mehdi, Sasan and Ashraf for being able to properly diagnose and repair the problem with such professionalism today! Another thank you to Travis who came out on a Saturday night to try and help us.
I highly recommend this company as their technicians are highly... read full review
Sineka was very helpful, polite and respectful. She listened to me attentively, answered all my questions and addressed my concerns skillfully and effectively. Talking with her was a positive and pleasant experience. She was wonderful!
Mehrdad and Said were able to remove older tank and install the new water heater tank, so quick.they cleaned that area when they finished installing.They answered all my questions about how to change temperature or if I want to turn off the heater .They were professionals and supper quick.They did a great job.i would 100% recommend them to anyone.