Riverside Cemetery & Cremation Centre

Riverside Cemetery & Cremation Centre is a well-established business that has been serving the community for decades. The reviews suggest a mixed experience, with some customers praising the attentive and compassionate service provided by the staff, particularly Julie Gee, while others expressing concerns about the noise and disruption from the crematorium during a service. The business is commended for its efficiency, with one customer noting that they were able to complete the necessary arrangements within an hour of their initial phone call. The staff are described as knowledgeable, kind, and helpful, particularly in guiding customers through the often-difficult process of pre-planning for the future. However, one customer expressed disappointment with the lack of peace and quiet during a service, due to the noise from the crematorium and an employee's loud phone. The business has since addressed this issue, with the Director of Administration reaching out to the customer and taking their concerns seriously. Overall, Riverside Cemetery & Cremation Centre appears to be a well-regarded business that strives to provide a compassionate and efficient service to its customers, though there is room for improvement in ensuring a peaceful and respectful environment during services.