ONYX

ONYX is a business that prides itself on delivering high-quality nail and beauty services while providing a dynamic client experience. The interior design, customer service, sanitation protocols, products, music, and scents have all been carefully curated to enhance comfort and satisfaction. They understand the demands of work-life balance and strive to provide a 5-star experience in a time-conscious manner. However, there have been some mixed reviews regarding the time it takes for appointments. Some customers have reported that appointments run longer than the stated time and there is no sense of urgency for those who need to return to work. For instance, one customer's appointment for a new set of long bio gel extensions took 3.5 hours instead of the expected 1 hour and 45 minutes to 2 hours. On the other hand, customers have praised the skilled nail technicians for their attention to detail. One customer's refill appointment took 1.5 hours, and they were impressed with the level of detail and the final result. Despite the longer-than-expected appointment, they still rated the service highly. Overall, ONYX provides high-quality nail and beauty services, but there may be some inconsistencies with appointment times. The nail technicians are skilled and pay attention to detail, which results in satisfied customers.