MedSpa Queen Street: New You Cosmetic Centre

Feb 2024

NewYou Spa - A Disastrous Experience of Fraud and Deceit My recent encounter with NewYou Spa was nothing short of a nightmare. From the outset, the staff displayed shocking rudeness and indifference. The trouble began with exorbitant charges that far exceeded the agreed-upon amount. Attempts to address the issue were met with vague promises and no resolution. To make matters worse, NewYou Spa failed to provide a promised invoice and package details. Requests for documentation were dismissed with stalling tactics. It quickly became evident that transparency and accountability were not a priority for this establishment. In the end, I found myself victim to a fraudulent...read full review

Dec 2023

If it had zero stars, that's what I would give them. I have been patient with them trying to fix an issue since Jan 2023, it's now Dec 2023 and still nothing has been resolved just like they promised they would. It's a total scam, I am being forced to pay for a service I never received and cancelled it 2 hours after booking. I was told that it will be settled but every time I want to get a confirmation letter or email, I am being ghosted. I tried calling every locations and it seems like no one is even trying to accommodate me. Looking at all these reviews makes me sick that they have scammed or mis handled so many customers. My frustration with the company has gone upwards...read full review

Jun 2023

Please anyone reading this do not use this company !!! They'll take your money for treatment weather you get the treatment or not they'll lie to you and tell you you can't cancel or recieve any type of refund even if it's within their 14 days which shows on their website policy and terms they've ruined my life I've developed anxiety and depression over this company they don't care about you or your situation they'll talk you into financing and that's when they'll get you please do not allow this save yourself