I walked in to my local MAC store tonight and I'm so thrilled (always with the product) but now with great service I received. Though I've only been in a handful of times and am a really new MAC customer, l've never received such a prompt, willing , helpful greeting other than now.
As soon as I walked through the doors I explained im looking for two new products, Sharon helped me with care and support. She found me my new winter shades for foundation & concealer. She told me to sit! and proceeded to swatch my existing color matches with prospective ones.
I actually did not go into the store expecting any... read full review
September 2024
I recently had the most wonderful experience at the MAC store on Queen Street in Toronto, and I just had to share it! I arrived at the Toronto International Film Festival only to find that the airline had lost my luggage, leaving me without basic essentials. Feeling desperate, I rushed to the MAC store first thing in the morning to replace my makeup.
The salesperson who assisted me was nothing short of incredible. Not only was he a true professional, as you would expect from such a reputable brand, but his empathy, kindness, and sense of humor truly made all the difference. He helped me find everything I needed quickly and efficiently, but more importantly,... read full review
August 2024
I called the store and was answered by the third ring. No recorded message or instructions to press a million options. Just a professional ready to help. HEAVEN! Chris (?) gave me excellent advice and I was able to make my on-line purchase of a lip stain and mascara with ease. They were obviously skilled, knowledgeable and pleased to be able to help. I'd like to update my look and think I'll book in for a makeover here.
I walked in to my local MAC store tonight and I'm so thrilled (always with the product) but now with great service I received.
Though I've only been in a handful of times and am a really new MAC customer, l've never received such a prompt, willing , helpful greeting other than now.
As soon as I walked through the doors I explained im looking for two new products, Sharon helped me with care and support. She found me my new winter shades for foundation & concealer. She told me to sit! and proceeded to swatch my existing color matches with prospective ones.
I actually did not go into the store expecting any... read full review
I recently had the most wonderful experience at the MAC store on Queen Street in Toronto, and I just had to share it! I arrived at the Toronto International Film Festival only to find that the airline had lost my luggage, leaving me without basic essentials. Feeling desperate, I rushed to the MAC store first thing in the morning to replace my makeup.
The salesperson who assisted me was nothing short of incredible. Not only was he a true professional, as you would expect from such a reputable brand, but his empathy, kindness, and sense of humor truly made all the difference. He helped me find everything I needed quickly and efficiently, but more importantly,... read full review
I called the store and was answered by the third ring. No recorded message or instructions to press a million options. Just a professional ready to help. HEAVEN! Chris (?) gave me excellent advice and I was able to make my on-line purchase of a lip stain and mascara with ease. They were obviously skilled, knowledgeable and pleased to be able to help. I'd like to update my look and think I'll book in for a makeover here.