Not really understanding the bad ratings!! I’m super pleased with the care I’ve received here. As a patient of Dr Banting I have nothing but good things to say. She’s very understanding, compassionate and explains things thoroughly. I’m never waiting longer than 15 minutes past my appointment time to be seen. Front desk is busy and you can get put on hold a lot, but everyone one I’ve spoken to is super kind & willing and able to help. Their availability for booking can be tricky to work around. Otherwise I highly recommend this clinic.
February 2024
For the love of God why do the front desk secretaries speak to you in a such a condescending manner. No professionalism whatsoever just full of attitude. Also this place has gone downhill since Dr. Canton left its so hard to book an appointment without some type of restriction. Really disappointed in how things have drastically changed.
January 2024
Even though information should be on my file, every time I come in I'm having to explain over again. Extremely rushed during appointments, cut off alot to the point where my needs aren't being understood or met.When being reffered out the doctor completely failed to tell the specialist I was looking for a assessment (the doctor had said a few times they didn't believe I had the illness) and just put in the things he thought. So when I finally saw them they had no clue what was going on and was trying to treat me for something else.I had to have an appointment to get a refill for my script and the doctor never sent it in. That was three weeks ago and I've... read full review
Not really understanding the bad ratings!! I’m super pleased with the care I’ve received here. As a patient of Dr Banting I have nothing but good things to say. She’s very understanding, compassionate and explains things thoroughly. I’m never waiting longer than 15 minutes past my appointment time to be seen. Front desk is busy and you can get put on hold a lot, but everyone one I’ve spoken to is super kind & willing and able to help. Their availability for booking can be tricky to work around. Otherwise I highly recommend this clinic.
For the love of God why do the front desk secretaries speak to you in a such a condescending manner. No professionalism whatsoever just full of attitude. Also this place has gone downhill since Dr. Canton left its so hard to book an appointment without some type of restriction. Really disappointed in how things have drastically changed.
Even though information should be on my file, every time I come in I'm having to explain over again. Extremely rushed during appointments, cut off alot to the point where my needs aren't being understood or met.When being reffered out the doctor completely failed to tell the specialist I was looking for a assessment (the doctor had said a few times they didn't believe I had the illness) and just put in the things he thought. So when I finally saw them they had no clue what was going on and was trying to treat me for something else.I had to have an appointment to get a refill for my script and the doctor never sent it in. That was three weeks ago and I've... read full review