Capital Hardwood Floors

Capital Hardwood Floors is a well-established hardwood flooring and stairs company that has been serving the Greater Toronto Area for over 20 years. Originally started by a father-son team, the company has grown to become a trusted name in the industry, providing high-quality services to homeowners, architects, designers, and building professionals. The company offers a wide range of services, including the installation and renovation of Purparket Flooring, Engineered Flooring, Floating Stairs, Floor Sanding, Modern Stairs, Mercier Flooring, and European Flooring. They aim to provide their customers with a stress-free and exceptional flooring experience, with a team that has a diverse range of skills and expertise. Customers have praised the company for their excellent work, responsiveness, and attention to detail. One customer noted that the team did an incredible job replacing the hardwood floors on the first floor, as well as on the stairs going to the second and third floor of their house. Another customer highlighted the team's responsiveness, honesty, and great suggestions that ultimately improved the renovation of their condo's floors. However, there have been some concerns about the company's follow-up protocols. One customer reported that they encountered issues with the final minor details of their hardwood floors and stairs, which the company had promised to touch up and repair. Despite multiple attempts to contact the company, they failed to respond and complete the repairs. Despite this, the company was able to make arrangements to complete the necessary repairs after being contacted again. The customer noted that the staff who completed the repairs were polite, courteous, and completed the job satisfactorily. In summary, Capital Hardwood Floors is a reputable company that provides high-quality hardwood flooring and stairs services. While there have been some concerns about their follow-up protocols, the company was able to address these issues and complete the necessary repairs to the customer's satisfaction.