This is the 2nd time I have had my car repaired at Assured. This time, it took 2hr before I was seen. Even though my insurance company had already sent in the particulars. It took a month for the door and front side to be repaired. Evert time i valled in for a progress report there was no answer. The ho e just rang.Repairs are excellent. Just the the wait times and no service to phone calls need improvement.
July 2023
I was involved in a very frustrating t-bone accident and my car ended up at Assured Auto for repair. Unfortunately, some of the parts we're not being produced due to material shortages. After months of waiting, Aneil Mohammed was able to find an alternative solution and was quick to act upon it. I finally received my car back, thanks to his hard work. Aneil was always honest, polite, and efficient throughout, always keeping in touch with me. The car looks like new, and is running smoothly, thanks to Aneil and his team of skilled workers. Many thanks Aneil!
July 2023
My car's catalytic converter was stolen and I brought the vehicle here.Right away they washed the card and helped assess the damage. I even received photos of the damage.Everything was explained clearly. I was able to weigh my options and decide on an option that best suited me.Thank you Phil and the team for a positive customer service experience.
This is the 2nd time I have had my car repaired at Assured. This time, it took 2hr before I was seen. Even though my insurance company had already sent in the particulars. It took a month for the door and front side to be repaired. Evert time i valled in for a progress report there was no answer. The ho e just rang.Repairs are excellent. Just the the wait times and no service to phone calls need improvement.
I was involved in a very frustrating t-bone accident and my car ended up at Assured Auto for repair. Unfortunately, some of the parts we're not being produced due to material shortages. After months of waiting, Aneil Mohammed was able to find an alternative solution and was quick to act upon it. I finally received my car back, thanks to his hard work. Aneil was always honest, polite, and efficient throughout, always keeping in touch with me. The car looks like new, and is running smoothly, thanks to Aneil and his team of skilled workers. Many thanks Aneil!
My car's catalytic converter was stolen and I brought the vehicle here.Right away they washed the card and helped assess the damage. I even received photos of the damage.Everything was explained clearly. I was able to weigh my options and decide on an option that best suited me.Thank you Phil and the team for a positive customer service experience.