“Top notch service and competitive pricing. I've never questioned a bill due to their invoices being so detailed and broken down. These guys know their stuff and I will continue to work with them for the foreseeable future!“
“A solo guy who fixes everything! Just amazing individual! Yes . HIRE him! He’s the BEST their is!“
“The guy's a pro with fair prices. He helped me right away, which was much appreciated.“
“Would highly recommend and rehire Jack again. He did phenomenal work in our home. A professional, trustworthy and knowledgeable tradesman!“
“Rob has saved our butts more than once! Amazing service, extremely knowledgeable, and doesn’t cut corners! Thank you Rob!“
“Where do I start? This company has two amazing owners and one hell of a crew. Not our year for plumbing lol. Every time we have called they service us quickly. From home to office they are our #1 go to company. Thank you for helping us out of a jam so many times in such a short period of time. And... let's not forget about pricing..... we gotta say very fair.<br><br>Michelle & Gilles Boyer“
“Friendly and very experienced, pleasant, polite and interested in the customers needs. Job was done in a safe and expedient manner and when all was said and done, they leave the residence tidy.“
“All within 24 hours. This company was easy to deal with and had great communication with us. I felt like I can trust them 100%. Was a last minute fix but they manage to completely replace my hot water heater the same day. You get what you pay for. I would recommend them to anyone I know. If you want the job done right. Elaine was very supportive and nice to deal with. Again. Very greatful I hired them.“
“Thank you thank you from Nickel City Cheese for the service you gave us todayOur boiler decided to quit on usWe drove to Waterloo to help the process to obtain a new unit and Jason took good care of us today.Service: Heating system repair“
“Castle has saved me twice now... I called around to other places who were busy that day (totaly understandable) or could only fit in me in two weeks time. Both issues i've had in my home the past year have needed immediate servicing and Castle came to the rescue both times - with my fireplace and my plumbing. Both times I called first thing in the morning and I had someone at my door a few hours later. Each technician was friendly and efficient and helped answer any questions I had. There was never a mess left behind after they completed their work, and always aware to close the doors when coming and going as I have two cats that are very curious.I think the prices are completely fair - unless you are going to do it yourself (and even then you're only saving the labour cost) then I don't see where those complaints are coming from. Have yet to be shocked by an invoice. You get what you pay for!As some have stated there is a charge for travel, so if you are curious how much it might cost you, perhaps ask ahead of time when setting up an appointment. I live 10 mins from their office location and was charged $25, but for how fast they got here, I don't care one bit!! Just being transparent for others who may be interested in booking with Castle.Castle is going to be my first call every time now. THANK YOU for your efficient and friendly services.“
“Amazing service!!! The technician(Mason) was very thorough and made sure the job was completed! Will use the service again when needed!“