I am new to Stratford and wanted to treat myself to a pedicure, my experience was very pleasant and I had Emma. Emma was lovely and did such a great job with my pedicure. Emma took her time and you can tell she cares a lot about her work and her client. Thank you for having me, I highly recommend for a treat for yourself or a gift for a loved one
October 2024
An exceptional customer experience. I rarely venture out to a spa. However my sons gave me a gift certificate to Illume Wellness Spa for Mother’s Day. With trepidation I booked a mani-pedi as the least intimidating treatment. I was made welcome, and felt valued, from the moment I made my online reservation until I arrived at Illume. Skyler, my esthetician, put me at ease and we had a wonderful conversation. Clearly management are focused on what matters most - respect and service with an overall tingle of well being. Thank you.
September 2024
Lovely experience! I got a pedicure with Vanessa and really enjoyed my time at Illume. They offered water, tea and coffee, were super kind & even let me come back after to touch up the one nail as it got a little squished from wearing shoes right after my appointment. would definitely go back :)
I am new to Stratford and wanted to treat myself to a pedicure, my experience was very pleasant and I had Emma. Emma was lovely and did such a great job with my pedicure. Emma took her time and you can tell she cares a lot about her work and her client. Thank you for having me, I highly recommend for a treat for yourself or a gift for a loved one
An exceptional customer experience. I rarely venture out to a spa. However my sons gave me a gift certificate to Illume Wellness Spa for Mother’s Day. With trepidation I booked a mani-pedi as the least intimidating treatment. I was made welcome, and felt valued, from the moment I made my online reservation until I arrived at Illume. Skyler, my esthetician, put me at ease and we had a wonderful conversation. Clearly management are focused on what matters most - respect and service with an overall tingle of well being. Thank you.
Lovely experience! I got a pedicure with Vanessa and really enjoyed my time at Illume. They offered water, tea and coffee, were super kind & even let me come back after to touch up the one nail as it got a little squished from wearing shoes right after my appointment. would definitely go back :)