Reviews for Jamie Janzen Plumbing & Heating Inc
Write a reviewHours
Monday: 8AM - 4:30PM
Tuesday: 8AM - 4:30PM
Wednesday: 8AM - 4:30PM
Thursday: 8AM - 4:30PM
Friday: 8AM - 4:30PM
Saturday: ClosedSunday: Closed
Ratings
Google: 3.8/5 Facebook: 5/5Jamie Janzen Plumbing & Heating Inc
163 Cushman Rd Unit C, St. Catharines
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Called the office July 2024 for someone to check out the a/c unit, and spoke to office admin. She said guys are busy and someone will call back on a Wed. No one did. Called back Thursday and left message. No reply to the message. Monday called again and spoke to office admin. She said yes they have the message and someone will be by in the afternoon. No one showed up. Tuesday left a message. No response . It’s been a week since then and still have not heard or seen anyone from that company.
You determine what you think of the professionalism of this company. I tried to give this a zero rating. One star was too much.
Either Brett or Rodney showed up on my back porch, unannounced and without an appointment. I explained it was not a good time and asked him to leave. He refused and tried to coerce me over and over to let him in my home while I kept asking him to leave the property. This went on for at least 10 minutes while he stood over me menacingly as I sat, trying to continue the work on my laptop I explained to him I needed to complete before my 4-year-old daughter came home off the bus in minutes. He still would not leave. Finally, I was able to get him to follow me to his van parked at the front of my home and I insisted again that he leave. He got quite angry and I was scared...read full review
We would not recommend Jamie Janzen Plumbing & Heating. We found them to be unresponsive and not very helpful. It took us almost 2 weeks to hear from a tech on a follow up on a repair, and when we did, we found him to be somewhat condescending. At that point, we ended up going with a different company.