Best Buy

Best Buy is an electronics store chain that specializes in a variety of products, including computers, mobile devices, TVs, and video games. Customers appreciate the option to reserve items online and pick them up in-store or shop online with free shipping on orders over $35. Best Buy Canada offers a Low Price Guarantee and features the Geek Squad for technology support, repairs, and membership perks. Many customers report positive experiences with the staff, noting their friendly and knowledgeable service. For instance, one customer highlighted the excellent assistance received from a staff member named Ethan, who answered all questions professionally. Another customer shared a great experience while purchasing new phones, emphasizing the helpful phone staff. However, some reviews indicate inconsistencies in service. While one customer mentioned excellent service during a significant purchase, they also experienced difficulty in getting assistance on a different visit. Concerns were raised about misleading marketing related to promotions, as one customer encountered a product labeled as a "hot deal" that was actually sold at regular price. Overall, while some customers have faced challenges, many remain loyal to Best Buy, appreciating the range of products and the potential for helpful service.