“I contacted Diane to get my new house's locks replaced. She was extremely helpful in all of our interactions and helped me pick out what would work well for what I wanted.
John came out to do the install, and he was terrific. Explained everything he was doing, did his best to make no mess while drilling through the doors, and made sure I knew how to change the locks' codes. He even gave advice on how to stop one of the doors sticking, and he put in 3" screws into the strike plates without me having to ask him.
All around, an amazing experience!“
“I received excellent service from Lockshop Ltd in Whitby today. First, Nathan assisted me on the phone, providing troubleshooting advice and suggestions, and was very patient as I was also contending with tech issues with my phone. Less than an hour later, Chris arrived and applied his extensive professional knowledge to identify and fix the problems with my front door. Then Chris did routine maintenance on another door, and finally identified and fixed problems with a third door. Through all this, Chris inspired my confidence with his technical insights and problem solving. I'm impressed with the services I received today, and happy with the reasonable fee charged at the end. Well done, Lockshop Ltd.!“
“Very friendly, fast and accommodating service. I called Darren Tuesday morning to remove a lock from a storage locker I had to clear out asap. His day was full, but Darren still made the time to come to the location in a timely manner and get the job done for us. Thank you Darren and your team over there. My son and I are grateful.“
“I was caught off guard to see that technology has advanced (for the greater good). If you remember the days when you worried that the key wouldn't work once it was cut...My problem was that I didn't have my credit card (was waiting for a replacement to a lost card). The machine does say that you can use a debit card. I tried on 2 separate days. Only my credit card worked. And though they said they take American Express... They don't.They do however give great support for any problems so take your phone inside to the kyosk. I love my new keys!“
“Someone broke into the apartment next door, so we were pretty alarmed. I asked the local locksmith to install a deadbolt on the front door and also rekey the other locks inside. The locksmith gave me a fair deal, and he handled the procedure efficiently. He didn’t need much time to finish the job.“