Shout out to Paul and Greg. I came into the store in need of just 1 hardwood floor board to fit a transition piece from my 20 yr old hardwood floors to a new tile bathroom. Every store I went to required me to buy an entire box, but Paul and Greg went out of their way to check open packages they had in the warehouse and even moved several stacks of pallets around to find the exact piece I needed. Talk about customer care and service! Thank you for your time and efforts, I'll be coming back when I'm ready to replace my floors.
May 2024
Firstly I would like to mention that I have had pretty much my whole house done by Carpet-Towne. It started with hardwood flooring installed by Jason and it was total perfection. I had to have 2 sets of staircases which were curved half way and quite a few steps and I decided once again to go with Carpet-Towne and went with the berber carpeting. So they sent Ali on Wednesday May 15th and once again total perfection. I highly recommend this company. Next adventure 3 bathrooms. I'll be calling them when the time comes and that's the whole house done. I would not have any other company. Also excellent customer service! Once again thank you Paul
January 2024
We purchased engineered hardwood flooring in September 2021 for a DIY home install. The choices are great, customer service was fantastic. Paul is friendly and easy to work with and went above and beyond to get the flooring we wanted. Andy also offered is knowledge to help us with our big DIY project. I refer everyone to Carpet Towne. My mom also ordered flooring but had it installed.No complaints. We only buy from this store!
Shout out to Paul and Greg. I came into the store in need of just 1 hardwood floor board to fit a transition piece from my 20 yr old hardwood floors to a new tile bathroom. Every store I went to required me to buy an entire box, but Paul and Greg went out of their way to check open packages they had in the warehouse and even moved several stacks of pallets around to find the exact piece I needed. Talk about customer care and service! Thank you for your time and efforts, I'll be coming back when I'm ready to replace my floors.
Firstly I would like to mention that I have had pretty much my whole house done by Carpet-Towne. It started with hardwood flooring installed by Jason and it was total perfection. I had to have 2 sets of staircases which were curved half way and quite a few steps and I decided once again to go with Carpet-Towne and went with the berber carpeting. So they sent Ali on Wednesday May 15th and once again total perfection. I highly recommend this company. Next adventure 3 bathrooms. I'll be calling them when the time comes and that's the whole house done. I would not have any other company. Also excellent customer service! Once again thank you Paul
We purchased engineered hardwood flooring in September 2021 for a DIY home install. The choices are great, customer service was fantastic. Paul is friendly and easy to work with and went above and beyond to get the flooring we wanted. Andy also offered is knowledge to help us with our big DIY project. I refer everyone to Carpet Towne. My mom also ordered flooring but had it installed.No complaints. We only buy from this store!