Super impressed with this company. Firstly, your phone call actually gets answered by a person. They had all our info at hand from the last time we used them. Had a technician out to repair our furnace within a few hours. Ryan, the technician knew all about the warranty. He was professional, knowledgeable, efficient, and friendly. He diagnosed the problem, got the part and had it fixed in a timely manner. Cant say enough good things about this company.
August 2023
Extremely satisfied with this company! The motor in our furnace blew and another company quoted us $3000 and told us the warranty was expired. I called Neil Johnston and by that afternoon they had a rep come out to check the serial numbers, confirmed it was actually under a 10 year warranty, and had brought the exact motor replacement just in case and did the install right then and there. 10/10 service, definitely the most trustworthy people around!
May 2023
My previous HVAC contractor disconnected the hot water tank during renovations and didn’t bother installing our hot water tank back, didn’t notify us, and they stated that they would complete the work in 2 months.Neil Johnston provides outstanding service. Thanks to Ryan from Neil Johnston. He installed the venting for the hot water tank and got the hot water running right away. We passed the inspection with the city. This company is so honest, professional, and RELIABLE. I will definitely hire them in the near future again. I can’t THANK YOU enough.Service: HVAC duct & vent installation
Super impressed with this company. Firstly, your phone call actually gets answered by a person. They had all our info at hand from the last time we used them. Had a technician out to repair our furnace within a few hours. Ryan, the technician knew all about the warranty. He was professional, knowledgeable, efficient, and friendly. He diagnosed the problem, got the part and had it fixed in a timely manner. Cant say enough good things about this company.
Extremely satisfied with this company! The motor in our furnace blew and another company quoted us $3000 and told us the warranty was expired. I called Neil Johnston and by that afternoon they had a rep come out to check the serial numbers, confirmed it was actually under a 10 year warranty, and had brought the exact motor replacement just in case and did the install right then and there. 10/10 service, definitely the most trustworthy people around!
My previous HVAC contractor disconnected the hot water tank during renovations and didn’t bother installing our hot water tank back, didn’t notify us, and they stated that they would complete the work in 2 months.Neil Johnston provides outstanding service. Thanks to Ryan from Neil Johnston. He installed the venting for the hot water tank and got the hot water running right away. We passed the inspection with the city. This company is so honest, professional, and RELIABLE. I will definitely hire them in the near future again. I can’t THANK YOU enough.Service: HVAC duct & vent installation