Gold stars flying out the door here. Stopped at McArthur on a Friday at 4:55 closing time with a screw in my tire...on vacation. The wonderful staff took care of it promptly and had it fixed in no time. Costumer service ya they got that covered. All smiles, can't thank them enough.
February 2024
I have always purchased tires here at the Owen Sound store, due to the wonderful attention received and very competitive pricing. And this latest experience on Jan 3 was no exception. One of my tires had a slow leak, and required me to check it and top it up with air several times at home. Upon arriving at the store without an appointment as it was low, they took me right in after a short wait, and put the tire through all the usual steps. Found it was only the value stem that was defective, and no need to replace the tire, thank goodness for their integrity. When it came time to pay, they had searched my file and found I had purchased a road hazard warranty with the... read full review
June 2023
Excellent customer service. My first time at this shop and they treated me like I had been coming there for years. They went above and beyond to figure out a problem that came up while doing an oil change. Highly Recommend!! Thank you so much to the team!
Gold stars flying out the door here. Stopped at McArthur on a Friday at 4:55 closing time with a screw in my tire...on vacation. The wonderful staff took care of it promptly and had it fixed in no time. Costumer service ya they got that covered. All smiles, can't thank them enough.
I have always purchased tires here at the Owen Sound store, due to the wonderful attention received and very competitive pricing. And this latest experience on Jan 3 was no exception. One of my tires had a slow leak, and required me to check it and top it up with air several times at home. Upon arriving at the store without an appointment as it was low, they took me right in after a short wait, and put the tire through all the usual steps. Found it was only the value stem that was defective, and no need to replace the tire, thank goodness for their integrity. When it came time to pay, they had searched my file and found I had purchased a road hazard warranty with the... read full review
Excellent customer service. My first time at this shop and they treated me like I had been coming there for years. They went above and beyond to figure out a problem that came up while doing an oil change. Highly Recommend!! Thank you so much to the team!