Southbank is my go-to walk-in clinic. As long as you are prepared to wait (as is the case with every walk-in, unfortunately) and treat staff respectfully, you'll find that it's a really pleasant place. The doctors are always wonderful.
June 2024
Won’t do physicals Won’t do absences over 3 day, or adhd meds, or referrals to psychiatrists
Get there an hour before they open if you want to be first in line. Arriving 30 mins early on a Sunday I was about 10th and they only had a single doctor working. At least the strip mall had some shelter from the rain! Opened the doors a few minutes early to let people in.
Reception is typical of what you see in busy walk-in clinics, it always feels like they hate their jobs. I’m sure she is a lovely person and just not given adequate support for the volume. It’s a very tiny clinic with not much space to wait or line up, so... read full review
June 2024
I would give this place 0 stars if possible. The older receptionist has a very vile personality. After reading the reviews it seems like a high percentage of patients have complained about her. I’m not sure why Southbank Medical still have her employed. Do you not care about how your patients are treated? I’m not sure if she hates her job or is just miserable but either way she should not treat patients in such a disrespectful way.
I asked her what the estimated wait time was and she claimed she didn’t know. Another patient asked and she said 1 hour. Another patient asked about the text she received and instead of listening to her she yelled at... read full review
Southbank is my go-to walk-in clinic. As long as you are prepared to wait (as is the case with every walk-in, unfortunately) and treat staff respectfully, you'll find that it's a really pleasant place. The doctors are always wonderful.
Won’t do physicals
Won’t do absences over 3 day, or adhd meds, or referrals to psychiatrists
Get there an hour before they open if you want to be first in line. Arriving 30 mins early on a Sunday I was about 10th and they only had a single doctor working. At least the strip mall had some shelter from the rain! Opened the doors a few minutes early to let people in.
Reception is typical of what you see in busy walk-in clinics, it always feels like they hate their jobs. I’m sure she is a lovely person and just not given adequate support for the volume. It’s a very tiny clinic with not much space to wait or line up, so... read full review
I would give this place 0 stars if possible. The older receptionist has a very vile personality. After reading the reviews it seems like a high percentage of patients have complained about her. I’m not sure why Southbank Medical still have her employed. Do you not care about how your patients are treated? I’m not sure if she hates her job or is just miserable but either way she should not treat patients in such a disrespectful way.
I asked her what the estimated wait time was and she claimed she didn’t know. Another patient asked and she said 1 hour. Another patient asked about the text she received and instead of listening to her she yelled at... read full review