I have been going to Frisby Tire on Industrial Rd for a long time and it is the best place in Ottawa! Excellent service, quality advice, and very competitive pricing. It is extremely well run and I would recommend it to anyone! I visited this location again recently (it is Kal Tire now) I was very impressed. This location is extremely well-managed by 'Francis' and the service I received from Francis and 'Chad' was outstanding. I will definitely go back to this location due to the service I received from both of these individuals. It is very hard to find great service like this these days - professional, courteous, efficient, and knowledgeable!
January 2024
Wow...these guys are great. Old fashioned service - friendly, knowledgeable, helpful.....What more can one ask for!Had a flat....quickly checked and diagnosed....new tire needed...new tire sourced and installed (great discount due to my road hazard warranty) and I was on my way.Thank you Francis and Cris and the fellows behind the scenes who helped....and the ones who had the bad luck of being in front of shop and had to answer my endless queries.See you in the spring for my tire rotation. ;-)Highly recommended by me.
January 2024
I just need to share that the service here has been great - and they got me out of 2 binds recently with immediate response and minimal wait. While transferring ownership of my vehicle I needed high-end tires (Bridgestone WS-90's) to replace my old winters - and they were able to source from warehouse - same day! Not saying that could always be done, but they saved me a tonne of time with their fast response.And when I had subsequent valve leak - they're customer service warantee covered the issue and got me back on the road immediately. Well done, guys.
I have been going to Frisby Tire on Industrial Rd for a long time and it is the best place in Ottawa! Excellent service, quality advice, and very competitive pricing. It is extremely well run and I would recommend it to anyone! I visited this location again recently (it is Kal Tire now) I was very impressed. This location is extremely well-managed by 'Francis' and the service I received from Francis and 'Chad' was outstanding. I will definitely go back to this location due to the service I received from both of these individuals. It is very hard to find great service like this these days - professional, courteous, efficient, and knowledgeable!
Wow...these guys are great. Old fashioned service - friendly, knowledgeable, helpful.....What more can one ask for!Had a flat....quickly checked and diagnosed....new tire needed...new tire sourced and installed (great discount due to my road hazard warranty) and I was on my way.Thank you Francis and Cris and the fellows behind the scenes who helped....and the ones who had the bad luck of being in front of shop and had to answer my endless queries.See you in the spring for my tire rotation. ;-)Highly recommended by me.
I just need to share that the service here has been great - and they got me out of 2 binds recently with immediate response and minimal wait. While transferring ownership of my vehicle I needed high-end tires (Bridgestone WS-90's) to replace my old winters - and they were able to source from warehouse - same day! Not saying that could always be done, but they saved me a tonne of time with their fast response.And when I had subsequent valve leak - they're customer service warantee covered the issue and got me back on the road immediately. Well done, guys.