Reviews for Browns Cleaners Limited

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Sep 2024
I didn’t have the best experience at this location for tailoring services, however; customer service at browns contacted me and amended the situation so I am editing my review to four stars now for customer service!
Sep 2020
I sent two feather and one alpaca duvet here for a cleaning. I got the two feather duvets back with an explanation that the alpaca duvet had been damaged beyond use and I would be compensated. I thought I’d be in a real fight to get anything close to the value of the duvet ($800) as compensation. However, within 2 days of submitting the receipt for the duvet, they called and offered me the maximum outlined in the fair compensation guide for fabrics, an honest explanation of what happened and a sincere apology. Excellent customer service - will definitely continue to go to Browns.

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From Browns Cleaners Limited

Browns Cleaners is a full service dry cleaner in Ottawa. We offer regular dry cleaning and shirt laundry. We have a wash and fold service for personal laundry items for the busy person who doesn't have time to do this. Cleaning of household items such as bedding, area rugs, draperies and window blinds. We can clean sleeping bags and most tents, life jackets and flotation suits. We have offer a specialized cleaning service for clothing and household items affected by smoke, water or insects and other contaminants. Our "Diamond Service" dry cleaning is best suited to your more delicate or expensive items not limited to silks and wools, but also linen items and outerwear such as Canada Goose, Moose Knuckles, Rudsak and others. Call today.