Reviews for Best Buy Mobile
Write a reviewHours
Monday: 9:30AM - 7PM
Tuesday: 9:30AM - 7PM
Wednesday: 9:30AM - 7PM
Thursday: 9:30AM - 8PM
Friday: 9:30AM - 8PM
Saturday: 9:30AM - 7PM
Sunday: 11AM - 5PM
Ratings
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Best Buy Mobile
110 Place d'Orléans Dr Unit 0200, Ottawa
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The entire team needs customer service training!!! (Those that were working on November 22,2023 around 1pm)I went to this store because they had the product I wanted in stock; I checked via bestbuy.ca prior to going there.Upon arrival there were three employees working and all with clients. There was also another person there, I am unsure if he was a staff member or not; he left shortly after I entered (approximately 2mins after).Upon arrival I positioned myself in line. There were no customers waiting to be serviced; I would be next. It took almost 10mins before someone acknowledged me.Two other individuals joined the line after me. One of them made a gesture to one...read full review
2022 UPDATE: met with the manager today and she was very nice.I wish they had some pop socket auto attachments.….. …..Previous exp:Not especially happy about their customer service at this location. After waiting 10 minutes at gate as there was 3 people inside. A young man asked me what I’m looking for. I say popsocket mount. He says oh ya we have those then goes to check and I don’t see him for another 30 minutes!Meanwhile a woman working there doesn’t care about anything it seems just wandering around. A Filipino woman sitting on the ground in front of counter, waiting for her cell phone that took ages.It was a scene that could have played at the theatres...read full review
Small store.Maybe it's not the best option in terms of variety of phones. But it's great for phones accessories. The price for Air Pods was the same as in official Apple store.Also, they still have the latest phones models available to try.I found customer support well organised.The only disadvantage that I found was that a particular phone model I asked for was not available for cash. It was possible to buy it only locked with mobile operators.